Question 1

How long does shipping take?

Accepted Answer

All orders are shipped within 24 hours, and depending on your delivery service time expedited or normal shipping. For expedited it will be 1-2 business days, and normal shipping  3-5 business days.

Question 2

Can I use heat on my hair bundles

Accepted Answer

Yes! We recommend to not go over 350 degrees, but feel free to use any heat tool on your bundles.

Question 3

Can I get colored bundles?

Accepted Answer

Yes! Although all of our hair comes in the shade 1b if you have a specific color you would like please message us. Colored bundles will cost an additional price and we can give you a quote.

Question 4

How many hair bundles should I use for my hair?

Accepted Answer

We recommend 3-5 bundles for a sew in, 3 bundles for a partial sew in, and 3 bundles for any updo styles like a ponytail or half up half down.

Question 5

Can I wash my hair?

Accepted Answer

Yes! We recommend that you treat your hair bundles just like you would your natural hair with love and care. Washing in between styles is recommend. If you are bleaching or dying your hair we recommend doing leave in conditioner treatment.

Question 6

Can I swim with my hair bundles

Accepted Answer

Yes! You can swim with your hair bundles but we recommend that you make sure to keep your hair protected. We also recommend deep conditioning treatment if you are in chlorine or salt water.

Luxe Empress

FAQ