Luxe Empress
SHIPPING POLICY
Our orders will be shipped in 24 hours and you can expect a confirmation email with a tracking link. Our shipping service is UPS, and you can expect your package in 3-5 business days, unless you choose expedited which will be 1-2 business days.
If for any reason you have trouble with your package please contact us via our email Luxeempress@gmail.com. We will do our best to sort it our but please understand that once your order is shipped the responsibility lays on the shipping company.
Due to the pandemic we have a strict no return policy! If for some reason our merchandise does not meet your standards, or we have made a mistake on our part please contact us. We will try our best to make it right. In the event that we have made a mistake a send out of the correct order will happen, you will receive credits for a next purchase, or a refund.
We will always try our best to not make errors, but we are human and sometimes errors happens. If you have an issue with your order please contact us via our email Luxeempress@gmail.com.